Fulfilment Services

The less efficient the fulfilment process, the higher the cost. Late, missing or damaged goods will lead to an increase in contact centre activity and may potentially damage your brand. The choice of fulfilment provider is therefore key to the whole success of your venture.

Fulfilment - Logistics

Key to the success of any distance selling strategy is the effectiveness and capability of the logistics infrastructure. Zendor’s extensive facilities and integrated fulfilment system enable us to offer:

  • Receipt of goods from client or suppliers, ensuring a smooth, rapid flow through the rest of the process.
  • Storage of wide range of items from boxed, to hanging to awkward items with secure storage and dedicated areas if required.
  • Pick and pack using extensive sortation and collation technology.
  • Delivery of parcels are tracked from original customer order to final delivery over a range of delivery options from 24 hour to 3-5 day services.
  • Returns service including refurbishment, customer credit, and full returns analysis.

Our experience of handling and delivering goods makes us a reliable partner for this vital stage of the distance shopping process.

 
Zendor, where everything matters...